Ahh," "Um," or "Please."

ˇ  Speech and touch-tone Cut-Thru allow callers to interrupt prompts at any time.

ˇ  Detailed summary reports of system usage are provided. PureView screen permits real-time view of system activity by port.

  • Frees up as much as 80% of operator's time to handle more complex calls or to perform more productive duties.

ˇ         Enables companies to avoid adding more operators and telephone lines as call volumes increase.

ˇ         Eliminates the maze of prompts and menus callers and customers normally have to navigate through, reducing the number of callers "zeroing out" to the operator.

ˇ         Reduces operating costs by eliminating operator overtime and second shifts to handle after-hours calls. Payback periods are frequently 6 months or less.

  • Processes calls courteously, quickly and consistently 24 hours a day, 7 days a week.

ˇ         Routes calls faster, reducing toll charges on 800 toll-free lines.

ˇ         Makes employees more productive, both on the road and in the office, by allowing them to reach other employees without a telephone directory.

ˇ         Creates a positive, professional image for your company.

 

 


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