HTIS, Inc.

VID # 1760167314200


Vendor Contact Information

CISV Contact Information

 

 

CMBL Address (if different):

 

Contact Person:

Ken Jones

 

6001 Stonington Ste. 196

 

Phone #:

713-462-0977

 

Houston , TX   77040

 

Fax #:

713-462-0978

 

713-462-0977

 

E-Mail Address:

kenjones@htis.com

 

713-462-0977  Ext. 206

 

Additional Contacts:

 

 

 

 

Rob Burleson

rburl@htis.com

 

713-462-0977  Ext. 225

 

Keith A. Wukasch

keithw@htis.com

 

713-462-0977  Ext. 214

 

 

Catalog of Products / Services

Maintenance, Repair and Support Plans

Maintenance & Repair

            

To ensure that your technical support requests are handled in the proper way, HTIS, Inc. has the following guidelines:

Ø      Non-emergency requests during business hours (M-F 8:00AM to 5:00 PM) should be e-mailed to service@htis.com, which will broadcast your request to the technical support team.  If your Internet service is down, please call 713-462-0977 and speak “Service Department”, or press 250.

Ø      Emergency requests during business hours (M-F 8:00 AM to 5:00 PM):  call 713-462-0977 and speak “Service Department”, or press 250.

Ø      Non-emergency requests after business hours and on weekends should be e-mailed to service@htis.com, which will be handled on the next business day.

Ø      Emergency requests after business hours and on weekends:  call 713-462-0977 and place an emergency service request. An alert will be sent to our on-call technical support immediately.

Ø      Warranty and Maintenance Agreement emergency request response time is one (1) hour to return your call and four (4) hours to arrive on-site.  Non-emergency request response time is eight (8) business hours to return to call.

Ø      Customer Service related calls, questions and/or complaints can be directed to Rob Burleson at 713-462-0977 Extension 225, Don Weldon at 713-462-0977 Extension 250 or Keith Wukasch at 713-462-0977 Extension 214.

Ø     HTIS, Inc's Labor rates are as follows: 
Monday through Friday, 8:00AM to 5:00PM                    $ 114.00
Monday through Friday, 5:00PN to 8:00AM, Saturdays    $ 150.00
Sundays and Holidays                                                       $ 200.00
A $ 30.00 Trip Charge will be accessed to the first hour only

 

Statement of Guarantee

 Vendor will make available equivalent replacement parts for a product sold to the state for a period of at least three (3) years after said product is discontinued.

 

 


Product / Services Information

Class General Category

Product Category

725-57 Voice Over IP - Large Systems SX-200 INTEGRATED COMMUNICATIONS PLATFORM (ICP)
725-56 Voice Over IP - Small Systems 3100 INTEGRATED COMMUNICATIONS PLATFORM (ICP)
725-57 Voice Over IP - Large Systems 3300 INTEGRATED COMMUNICATIONS PLATFORM (ICP)
883-80 Traditional PBX SX-2000 LIGHT
883-80 Traditional PBX Software NETWORK AND SYSTEMS MANAGEMENT
883-80 Traditional PBX SX-200
725-53 Accessories DESKTOP DEVICES
725-53 Accessories WIRELESS SOLUTIONS - SPECTRALINK
883-90 Voice Messenging Systems MITEL EXPRESS MESSENGER
883-90 Voice Messenging Systems MITEL NUPOINT MESSENGER (IP)
883-90 Voice Messenging Systems MITEL NUPOINT MESSENGER (70)
883-90 Voice Messenging Systems MITEL NUPOINT MESSENGER (120R)
883-90 Voice Messenging Systems MITEL NUPOINT MESSENGER (120S)
883-90 Voice Messenging Systems MITEL NUPOINT MESSENGER (640)
883-90 Voice Messenging Systems MITEL NUPOINT MESSENGER COMMON PRODUCT
883-90 Voice Messenging Systems MITEL MAIL 6.1B
883-32 Voice/Video/Management Applications VIDEO CONFERENCING SOLUTIONS
883-32 Voice/Video/Management Applications IGC AUDIO CONFERENCING SOLUTIONS
883-32 Voice/Video/Management Applications 6000 MANAGED APPLICATION SERVER (MAS)
883-32 Voice/Video/Management Applications TELEWORKER SOLUTIONS (6010)
883-19 Voice/Video/Management Applications 6100 CONTACT CENTER SOLUTIONS (CCS)
883-32 Voice/Video/Management Applications CALL ACCOUNTING
883-32 Voice/Video/Management Applications CALL RECORDING SOLUTIONS
883-90 Voice Messenging Systems SPEECH SERVER (6500)
883-90 Voice Messenging Systems MESSAGING SERVER (6510)
883-32 Computer Telephone Integrations YOUR ASSISTANT
883-32 Computer Telephone Integrations MiSOLUTIONS NETWORK (MiSN)
915-76  Planning/Support/Implementation Services 8100 SERVICE SOLUTIONS
915-76 Planning/Support/Implementation Services MISERVICE SOLUTIONS
918-95 Product Support PRODUCT SUPPORT
915-76 Planning/Support/Implementation Services TRAINING
883-90 Voice Messenging Systems ACTIVE VOICE - VOICE MAIL SYSTEMS

 

Product Number

Product/Service Description

Class

List Price/State Price

SX-200 INTEGRATED COMMUNICATIONS PLATFORM (ICP)
SX-200 ICP STANDARD PACKAGES
50003723 SX-200 ICP Base Controller 725-57 $5,600.00
52001320 SX-200 MX Controller Business System (6X20X8) 725-57 $5,000.00
52001770 SX-200 MX Controller Premier Package 6x8x8 725-57 $6,500.00
SX-200 ICP VERTICAL MARKET PACKAGES
52001404 SX-200 ICP Hospitality Pkg - Dark Grey Superconsole 1000 725-57 $10,500.00
52001405 SX-200 ICP Hospitality Pkg - Light Grey Superconsole 1000 725-57 $10,500.00
3300/SX-200 ICP COMMON ANALOG SERVICE UNITS
50001267 Analog Service Unit (ASU) - 24 ONS Ports 725-57 $2,500.00
SX-200 ICP CARDS/NODES
50001730 LS/CLASS Trunk Card (8 circuit) 725-57 $1,760.00
50003726 SX-200 IP Stratum 3 Clock Module 725-57 $290.00
50003728 Dual DSP Module 725-57 $850.00
50004451 Quad CIM Module (SX-200 ICP MX) 725-57 $750.00
52001550 SX-200 ICP Peripheral Node BCC2 120V - Dark Grey 725-57 $2,376.00
52001551 SX-200 ICP Peripheral Node BCC3 120V - Dark Grey 725-57 $2,376.00
9109-005-000-SA Universal Card 725-57 $704.00
9109-011-001-SA LS/GS Trunk Card (6 Circuit) 725-57 $1,320.00
9109-012-001-NA Digital Line Card (12 Circuit) 725-57 $1,531.00
9109-013-000-SA E&M Trunk Module 725-57 $521.00
9109-018-000-SA MOH/Paging Module 725-57 $260.00
9109-031-000-SA DID Card (6 Circuit) 725-57 $1,149.00
9109-040-000-SA OPS Line Card (6 Circuit) 725-57 $2,068.00
9109-110-001-NA ONS/CLASS Line Card (12 Circuit) 725-57 $1,531.00
9109-616-001-NA Peripheral Interface Module Carrier Card (PIMCC) 725-57 $575.00
9180-510-002-NA Fiber Interface Module ll (FIM ll) 5km MM 725-57 $537.00
9180-510-003-NA Fiber Interface Module ll (FIM ll) 14Km SM 725-57 $1,837.00
9180-510-004-NA SX-200 EL/ML Dual link T1 Module 725-57 $1,672.00
9180-510-006-NA DSP Module - Single 725-57 $1,302.00
9180-510-010-NA Copper Interface Module (CIM) 725-57 $384.00
PD-6024/AC Powerdsine 24 Port IEEE 802.3af Power Hub 725-57 $1,210.00
PD-PH-6012/AC48 Powersdine 12 Port In-Line Power Unit 725-57 $950.00
SX-200 ICP SOFTWARE OPTIONS
50004002 SX-200 ICP Software Kit 725-57 $500.00
50004407 SX-200 ICP REL 2 SW & DOCS CD-ROM 725-57 $500.00
54000050 Speech Server - SX-200 Software Option 725-57 No Charge
54000131 Suite Services Option 725-57 $1,221.00
54000310 SX-200 MyAdministrator Option 725-57 $456.00
54000660 IP Set License (Qty 1) 725-57 $175.00
54000661 IP Network Channel License (Qty 1) 725-57 $100.00
54000890 Compression Resource License (8 Channels) 725-57 $550.00
54000920 Feature Level 5 725-57 $500.00
54000921 Voicemail Box License (Qty 1) 725-57 $25.00
54000922 Voicemail Box License (Qty 4) 725-57 $80.00
54000923 IP Phone License (Qty 4) 725-57 $300.00
54000924 Digital Bay License (Qty 1) 725-57 $300.00
54000925 Compression Resource License (Qty 2) 725-57 $250.00
54000927 Recorded Announcement Device 725-57 $500.00
54000928 Phonebook License 725-57 $300.00
54000929 2nd Port on IP Phones License 725-57 $350.00
54000930 SX-200 ICP Voicemail PMS 725-57 $750.00
54000931 Email (SMTP) Client 725-57 $750.00
54000950 Voicemail Bilingual Prompts 725-57 $1,333.00
54000951 Voicemail Personal Contacts 725-57 $935.00
54000970 TDM Device Option (Qty 4) 725-57 $112.00
54001134 SX-200 ICP Hospitality Option 725-57 $500.00
54001151 IP Network Channel License (Qty 2) 725-57 $600.00
54001152 IP Network Channel License (Qty 12) 725-57 $3,000.00
54001230 FEATURE LEVEL 6 725-57 $500.00
54001353 SX-200 ICP Standard Unified Messaging 725-57 $500.00
9109-532-001-NA Auto Attendant Option 725-57 No Charge
9109-532-002-NA Mitel Application Interface Option 725-57 $408.00
9109-532-007-NA Superset 4000 Series Sets Option 725-57 $813.00
9109-532-010-NA Fax Tone Detection Option 725-57 $408.00
9109-532-011-NA SX-200 Voicemail Softkey Option 725-57 No Charge
9109-532-013-NA ACD Real Time Event Option 725-57 $3,360.00
9109-532-021-NA Record A Call Option 725-57 $813.00
9109-532-022-NA CLASS Sets Option 725-57 $2,440.00
9109-533-201-NA SX-200 EL/ML 1st Digital Link S/W Option 725-57 $813.00
9109-533-202-NA SX-200 EL/ML/SX-200 ICP 2nd Digital link S/W option 725-57 $1,221.00
9109-533-203-NA SX-200 EL/ML/SX-200 ICP 3rd Digital link S/W option 725-57 $1,221.00
9109-533-204-NA SX-200 EL/ML/SX-200 ICP 4th Digital link S/W option 725-57 $1,627.00
9109-533-205-NA SX-200 EL/ML/SX-200 ICP 5th Digital link S/W option 725-57 $1,221.00
9109-533-206-NA SX-200 EL/ML/SX-200 ICP 6th Digital link S/W option 725-57 $1,384.00
9109-533-207-NA SX-200 EL/ML/SX-200 ICP 7th Digital link S/W option 725-57 $1,221.00
9109-533-208-NA SX-200 EL/ML/SX-200 ICP 8th Digital link S/W option 725-57 $1,384.00
CONSOLES
50000786 SX-200 ML/EL Wall Mount Bracket 725-57 $169.00
9189-000-300-NA Superconsole 1000 for SX200 - Light Grey; Back Lit 725-57 $1,531.00
9189-000-301-NA Superconsole 1000 for SX200 - Dark Grey; Back Lit 725-57 $1,531.00
9189-888-001-NA Console Handset Amplifier with Volume Control 725-57 $87.00
SX-200 ICP SPARE COMPONENTS
50000786 SX-200 ML/EL Wall Mount Bracket 725-57 $169.00
50003724 SX-200 IP Analogue Main Card 725-57 $1,700.00
50003727 SX-200 ICP Compact Flash Memory Carrier interface MMC MLP 725-57 $250.00
50003884 SX-200 ICP Fan 725-57 $120.00
50003885 SX-200 ICP Power Supply 725-57 $275.00
50004041 SX-200 Peripheral Cabinet - Dark Gray 725-57 $1,672.00
50004151 Hard Drive 40 GB 725-57 $395.00
50004154 256MB Blank Flash Card FRU 725-57 $200.00
9109-008-000-SA Bay Power Supply 110 Volt 725-57 $766.00
9109-017-001-SA Bay Control Card 725-57 $1,149.00
9109-021-001-NA SX-200 ML/EL T1 Card 725-57 $1,760.00
9109-117-001-NA Bay Control Card III (BCC lll) 725-57 $1,837.00
9109-612-001-NA Peripheral Card FIM Carrier (EL Cabinet) 725-57 $1,531.00
9109-616-001-NA Peripheral Interface Module Carrier Card (PIMCC) 725-57 $575.00
9109-631-001-NA SX-200 RM Fan Assembly 725-57 $114.00
9125-100-106-NA Peripheral Cabinet Interconnect Cable (15 Ft) 725-57 $88.00
9180-011-001-NA SX-200 Peripheral AC Power Supply Cord 120V 725-57 $12.00
9180-510-001-NA SX-200 ML/EL FIM II Module 725-57 $537.00
9400-100-301-NA Peripheral Fim Carrier 725-57 $766.00
9400-100-304-NA Dual T1 Adapter (SX-200 LIGHT) 725-57 $306.00
9400-300-204-NA Assembly Power Supply 725-57 $766.00
3300/SX-200 ICP COMMON SPARE COMPONENTS
50001248 ICP Dual Fiber Interface Module 725-57 $500.00
50002979 ICP Quad DSP Card 725-57 $1,200.00
50003560 Embedded Digital Trunk Module 725-57 $1,500.00
50003695 3300 Multi-mode Extended Dual FIM 725-57 $1,500.00
50003696 3300 Single-Mode Extended Dual FIM 725-57 $1,800.00
50003725 ICP Analogue Option Module 725-57 $800.00
50004150 Rack Mount Brackets 725-57 $60.00
ACD AGENTS (SX-200 ML/EL/SX-200 ICP)
9109-531-005-NA ACD Agents 1-5 725-57 $1,221.00
9109-531-010-NA ACD Agents 6-10 725-57 $813.00
9109-531-015-NA ACD Agents 11-15 725-57 $813.00
9109-531-025-NA ACD Agents 16-25 725-57 $813.00
9109-531-050-NA ACD Agents 26-50 725-57 $813.00
9109-531-075-NA ACD Agents 51-75 725-57 $408.00
9109-531-100-NA ACD Agents 76-100 725-57 $408.00
SX-200 ICP ISDN NODES/CARDS
50002285 SX200 EL/ML PRI Card Package 725-57 $2,992.00
50003900 SX-200 Network Service Unit (NSU) 725-57 $2,500.00
9109-532-015-NA SX-200EL/ML Min/Max Software Option (PRI Card) 725-57 $1,221.00
9109-532-016-NA SX-200EL/ML Auto Min/Max Software Option (PRI Card) 725-57 $245.00
9109-532-017-NA SX-200EL/ML NFAS Software Option (PRI Card) 725-57 $813.00
9109-532-018-NA SX-200EL/ML D-Channel Software Option 725-57 $408.00
9109-532-019-NA ISDN Remote LAN Access Software Option 725-57 $1,384.00
9109-532-020-NA SX-200 QSIG Network Software Option 725-57 $1,403.00
PROGRAM: SX-200 ICP UPGRADE REBATE
52001524 SX-200 Trade-Up to SX-200 ICP 725-57 $10,000.00
52001660 Dark Peripheral Cabinet for SX-200 ICP Trade Up 725-57 $1,750.00
3100 INTEGRATED COMMUNICATIONS PLATFORM (ICP)
3100 ICP COMPONENTS
50000962 3100 ICP CONTROLLER 725-56 $3,025.00
50000964 3100 ICP EXPANSION 16 725-56 $1,500.00
50000970 3100 ICP 4 ONS EXPANSION MODULE 725-56 $525.00
50000971 3100 ICP 2 ONS EXPANSION MODULE 725-56 $395.00
50000973 3100 ICP ANALOG SERVICES MODULE 725-56 $420.00
50000975 3100 ICP 4 LS/CLASS MODULE 725-56 $375.00
50002145 3100 ICP EXPANSION 24 NA+UPLINK (S) 725-56 $2,750.00
50002730 3100 ICP DUAL UP-LINK CARD 725-56 $330.00
50002811 3100 ICP T1/E1 Plus Module 725-56 $1,400.00
3100 ICP SOFTWARE LICENSES
54000212 3100 ICP SOFT-PHONE LICENSE (1) 725-56 $350.00
54000225 3100 ICP Third Party IP SET LICENSE (1) 725-56 $150.00
54000226 3100 ICP Third Party IP Set LICENSE (4) 725-56 $540.00
54000811 3100 ICP IP Set License for Expansion 16 725-56 No Charge
54000870 3100 ICP 6 Voicemail Port License 725-56 $500.00
54000871 3100 ICP 8 Voicemail Port License 725-56 $750.00
3100 ICP SOFTWARE UPGRADES
50002384 3100 Release 2.3 SW & DOC (NA - ENG) 725-56 $205.00
50002679 3100 ICP R3 S/W & Doc CD (Eng) 725-56 $72.00
3100 ICP SPARES
50000965 3100 ICP EXPANSION UP-LINK CARD 725-56 $150.00
50000967 3100 ICP CONTROLLER POWER CORD 725-56 $30.00
50000968 3100 ICP EXPANSION POWER CORD-(Y) 725-56 $30.00
50000969 3100 ICP COMPACT FLASH 725-56 $238.00
50000977 3100 ICP SYSTEM ID 725-56 $120.00
50000978 3100 ICP HARD DISK 725-56 $540.00
50000979 3100 ICP DUAL MODEM 725-56 $450.00
50002670 3100 Centre Mount Bracket - Control Cab 725-56 $27.00
50002671 3100 Centre Mount Bracket - Exp Cab 725-56 $27.00
50002673 3100 ICP Rel 3 cFlash Memory Card 725-56 $240.00
50003750 3100 R4 SW & Docs CD-ROM NA ENG 725-56 $72.00
50003756 3100 R4 Flash Card NA ENG 725-56 $240.00
3300 INTEGRATED COMMUNICATIONS PLATFORM (ICP)
3300 ICP CONTROLLERS
50002211 3300 Universal Controller (100 User) 725-57 $3,000.00
50004190 3300 MX CONTROLLER 725-57 $3,000.00
50004191 3300 LX CONTROLLER 725-57 $6,500.00
52001440 3300 Controller Upgrade Kit (250 User to 700 User) 725-57 $4,500.00
52001533 3300 MX CONTROLLER UPGRADE 725-57 $3,000.00
52001534 3300 LX CONTROLLER UPGRADE 725-57 $6,500.00
3300 ICP PACKAGES
52001654 RESILIENCY STARTER PACKAGE REL 5.1 725-57 $5,000.00
52001749 RESILIENCY STARTER PACKAGE 5.2 725-57 $5,000.00
3300 ICP NETWORK SERVICE UNITS
50001270 3300 Universal NSU (NA) 725-57 $2,500.00
50001272 3300 R2 NSU (110V) 725-57 $2,500.00
50001274 3300 BRI NSU (NA) 725-57 $5,200.00
3300 ICP ANALOG SERVICE UNITS
50001266 3300 Universal ASU (NA) 725-57 $2,500.00
3300/SX-200 ICP COMMON ANALOG SERVICE UNITS
50001267 Analog Service Unit (ASU) - 24 ONS Ports 725-57 $2,500.00
3300 ICP SYSTEM SOFTWARE
50004580 3300 5.2 BASE S/W HDD UPGRADE 725-57 $700.00
50004620 3300 ICP REL 5.1 CONFIGURATION TOOL 725-57 $1,000.00
50004621 3300 ICP REL 5.1 CONFIGURATION TOOL UPGRADE 725-57 $40.00
50004622 3300 ICP REL 5.1 BASE SOFTWARE 725-57 $2,500.00
50004623 3300 ICP REL 5.1 BASE S/W CD-ROM UPGRADE 725-57 $150.00
50004624 3300 ICP REL 5.1 BASE S/W HDD UPGRADE 725-57 $700.00
50004710 3300 5.2 BASE SOFTWARE 725-57 $2,500.00
50004711 3300 5.2 BASE S/W CD-ROM UPGRADE 725-57 $150.00
50004712 3300 5.2 CONFIG TOOL 725-57 $1,000.00
50004713 3300 5.2 CONFIG TOOL UPGRADE 725-57 $40.00
3300 ICP SYSTEM LICENSES
54000303 3300 - Network Link License 725-57 $1,500.00
54000497 3300 - XNET Networking License 725-57 $2,000.00
54000540 3300 IP Networking License 725-57 $4,999.00
54000650 3300 Compression License (8 Channels) 725-57 $550.00
54000860 3300 - Advanced Voicemail Option 725-57 $1,750.00
54000861 3300 - Hospitality Option 725-57 $1,750.00
54001130 3300 ICP VOICEMAIL NETWORKING OPTION 725-57 $2,000.00
54001490 3300 TENANTING OPTION 725-57 No Charge
3300 ICP END USER LICENSES
52001151 3300 IP Phone License 725-57 $90.00
52001153 3300 Hot Desk Device License 725-57 $30.00
54000291 3300 - IP User License 725-57 $60.00
54000294 3300 - IP Device License 725-57 $30.00
54000297 3300 - Mailbox License 725-57 $30.00
54000300 3300 - ACD Agent License 725-57 $60.00
3340 BRANCH OFFICE SOLUTION
52001653 3340 GLOBAL BRANCH OFFICE SOLUTION 5.1 725-57 $5,500.00
52001748 3340 GLOBAL BRANCH OFFICE SOLUTION 5.2 725-57 $5,500.00
54000582 3340 Branch Office Solution Upgrade (40-250 Users) 725-57 $9,647.00
54001380 3340 GLOBAL TO 3300 ICP S/W UPGRADE 725-57 $5,500.00
3300 ICP IN-LINE POWER UNITS
PD-PH-6012/AC48 Powersdine 12 Port In-Line Power Unit 725-57 $950.00
3300 ICP CONSOLES
50001145 5550 IP Console (Light Grey) 725-57 $2,500.00
50001644 5550 IP Console Keypad Light Grey (FRU) 725-57 $2,000.00
50002028 5550 IP Console Software CD-Rom FRU 725-57 $877.00
50003071 5550 IP Console (Dark Grey) 725-57 $2,500.00
50003370 5550 IP Console / SC2000 Keypad Feet (Set of 2) (FRU) 725-57 $38.00
50003372 5550 IP Console Keypad Dark Grey (FRU) 725-57 $2,000.00
3300 ICP GATEWAYS
52001650 3300 R2 Gateway 5.1 725-57 $7,500.00
52001651 3300 ANALOG GATEWAY 5.1 725-57 $4,000.00
52001652 3300 DIGITAL GATEWAY 5.1 725-57 $5,500.00
52001745 3300 R2 GATEWAY 5.2 725-57 $7,500.00
52001746 3300 ANALOG GATEWAY 5.2 725-57 $4,000.00
52001747 3300 DIGITAL GATEWAY 5.2 725-57 $5,500.00
54001120 3300 Analog Gateway Upgrade 725-57 $1,500.00
54001170 3300 Digital Gateway Upgrade 725-57 $3,500.00
54001381 3300 R2 GATEWAY UPGRADE 725-57 $2,500.00
3300 ICP SPARE COMPONENTS AND ADD-ON HARDWARE
1695MTLHSG 3300 CITELink GATEWAY 725-57 $2,349.00
50001246 3300 - 64 Channel Echo Canceller 725-57 $650.00
50001247 3300 - 128 Channel Echo Canceller 725-57 $1,000.00
50001260 3300 - Hard Disk Replacement 725-57 $600.00
50001754 5485 IP Paging Unit 725-57 $650.00
50002230 Power Cord Pack (Qty 3); Australia/NZ 725-57 $25.00
50002976 Power Cord Pack (Qty 3); NA 725-57 $26.00
50003734 3300 Power Dongle Rev 2 (10PK) 725-57 $550.00
51002525 3300 Phone Power Dongles (6 Pack) 725-57 $40.00
PD-6024/AC Powerdsine 24 Port IEEE 802.3af Power Hub 725-57 $1,210.00
3300/SX-200 ICP COMMON SPARE COMPONENTS
50001248 ICP Dual Fiber Interface Module 725-57 $500.00
50002979 ICP Quad DSP Card 725-57 $1,200.00
50003560 Embedded Digital Trunk Module 725-57 $1,500.00
50003695 3300 Multi-mode Extended Dual FIM 725-57 $1,500.00
50003696 3300 Single-Mode Extended Dual FIM 725-57 $1,800.00
50003725 ICP Analogue Option Module 725-57 $800.00
50004150 Rack Mount Brackets 725-57 $60.00
PROGRAM: SX-2000 LIGHT AND MICROLIGHT TO 3300 ICP
52001760 SMARTmove Offer #1 MicroLIGHT Migration 725-57 $3,500.00
52001761 SMARTmove Offer #2 IP Enabled SX-2000 NA 725-57 $9,455.00
53000990 SX2K Digital Link/3300 Network Link Migr 725-57 No Charge
53001000 SX-2000 XNET S/W to 3300 XNET License Migration 725-57 No Charge
53001001 SX-2000 ACD Agent to 3300 ACD License Migration 725-57 No Charge
PROGRAM: SX-2000 TO 3300 ICP UPGRADE CARD
50001856 SX2000 Triple FIM Card 725-57 $2,100.00
SX-2000 LIGHT
SYSTEMS - SX-2000 LIGHT
50001270 3300 Universal NSU (NA) 883-80 $2,500.00
50004201 SX-2000 Redundant Control Node III AC (Int) 883-80 $10,080.00
50004202 SX-2000 Redundant Control Node III DC 883-80 $10,080.00
50004203 Peripheral Node III 120V (NA) 883-80 $4,370.00
50004205 Peripheral Node III DC 883-80 $4,200.00
9400-200-306-BA Superset Hub Package 883-80 $3,024.00
SYSTEM SOFTWARE
50004360 SX-2000 LIGHTWARE 33 Software Package & Docs. 883-80 $8,400.00
50004690 LIGHTWARE 33 Rls 3.0 O/S Software 883-80 $840.00
50004691 LW33 Rls 3.0 O/S Software for OPSMGR 883-80 $840.00
9125-500-999-NA SX-2000 SW Re-licensing Fee 883-80 $1,000.00
HARDWARE
52000260 T1 II (DS1) Hardware Package 883-80 $2,016.00
52000261 CEPT II Hardware Package 883-80 $2,520.00
52000470 CEPT I Hardware Package 883-80 $2,520.00
52000472 T1 I (DS1) Hardware Package 883-80 $2,016.00
52001400 Peripheral Node Expander Kit 883-80 $1,150.00
SOFTWARE OPTIONS
54000094 Suite Services 883-80 $1,260.00
54000280 LIGHTWARE 31 Rls 1.1 Feature Level 1 883-80 $1,260.00
54000450 LIGHTWARE 31 Rls 2.0 Feature Level 2 883-80 $672.00
54000510 LIGHTWARE 31 Rls 3.0 Feature Level 3 883-80 $1,243.00
54000691 LIGHTWARE 32 Rls 1.0 Feature Level 4 883-80 $1,680.00
54001139 MSDN Digital Trunk Software Bundle 883-80 $2,500.00
54001160 MSDN Networking Software Bundle 883-80 $1,500.00
9125-533-002-NA 2nd Digital Link Software 883-80 $2,000.00
9125-533-003-NA 3rd Digital Link Software 883-80 $1,260.00
9125-533-004-NA 4th Digital Link Software 883-80 $840.00
9125-533-005-NA 5th Digital Link Software 883-80 $1,008.00
9125-533-006-NA 6th Digital Link Software 883-80 $840.00
9125-533-007-NA 7th Digital Link Software 883-80 $1,008.00
9125-533-008-NA 8th Digital Link Software 883-80 $840.00
9125-533-020-NA 9 - 20 Digital Links Software 883-80 $5,040.00
9125-533-040-NA 21 - 40 Digital Links Software 883-80 $5,880.00
9125-533-060-NA 41 - 60 Digital Links Software 883-80 $6,720.00
MFRD-A-07 General Business 883-80 $4,200.00
MFRD-A-12 Large Business 883-80 $7,560.00
MFRD-A-16 Medium Business 883-80 $4,200.00
MFRD-A-18 Large Business Software 883-80 $5,880.00
MFRD-A-20 ONS/OPS Software Package 883-80 $6,720.00
MFRD-A-21 Multi-Line Sets (Supersets) Software Package 883-80 $6,720.00
MFRD-A-22 Dataset Software Package 883-80 $8,400.00
MFRD-A-23 Resale/Tandem Software Package 883-80 $8,400.00
MFRD-A-24 Centralized Attendant Software Package 883-80 $8,400.00
MFRD-A-26 32K Telephone Directory Software Package 883-80 $6,720.00
MHCL-A-1 HCI 1 Session/100 Monitors 883-80 $2,520.00
MHCL-A-10 HCI 10 Sessions/1000 Monitors 883-80 $1,680.00
MHCL-A-15 HCI 15 Sessions/1500 Monitors 883-80 $1,680.00
MHCL-A-2 HCI 2 Sessions/200 Monitors 883-80 $1,680.00
MHCL-A-20 HCI 20 Sessions/2000 Monitors 883-80 $1,680.00
MHCL-A-3 HCI 3 Sessions\300 Monitors 883-80 $1,680.00
MHCL-A-4 HCI 4 Sessions\400 Monitors 883-80 $1,680.00
MHCL-A-5 HCI 5 Sessions\500 Monitors 883-80 $1,680.00
MLCL-A-24 24 Key Line Appearances 883-80 $1,680.00
MLCL-A-32 32 Key Line Appearances 883-80 $1,680.00
MSA-A-01 COV Option 883-80 $3,360.00
MSA-A-02 Advanced ARS 883-80 $1,680.00
MSA-A-04 Advanced Data 883-80 $840.00
MSA-A-05 Message Center 883-80 $1,680.00
MSA-A-07 Hotel/Motel 883-80 $2,520.00
MSA-A-08 Traffic Reporting 883-80 $840.00
MSA-A-09 Trunk Busy Status 883-80 $840.00
MSA-A-10 Attendant Language Select 883-80 No Charge
MSA-A-11 Advanced Analog Networking 883-80 $1,680.00
MSA-A-12 Control Redundancy Software 883-80 $3,360.00
MSA-A-16 MSDN Voice II 883-80 $1,260.00
MSA-A-17 MSDN Voice III 883-80 $1,260.00
MSA-A-18 MSDN Data 883-80 $840.00
MSA-A-19 MSDN Public Network Access 883-80 No Charge
MSA-A-20 Answer Plus MCD 883-80 $1,260.00
MSA-A-21 MSDN Voice IV 883-80 $2,520.00
MSA-A-23 Auto-Attendant 883-80 $1,260.00
MSA-A-25 HCI Basic Telephony 883-80 $2,520.00
MSA-A-26 HCI Advanced Telephony 883-80 $3,360.00
MSA-A-28 MSDN Release Link Trunks 883-80 $2,520.00
MSA-A-31 MSAN Voice I 883-80 $1,680.00
MSA-A-32 MSDN Voice V 883-80 $1,260.00
MSA-A-33 Autovon 883-80 $11,760.00
MSA-A-34 Internal SMDR 883-80 $840.00
MSA-A-35 Flexible Dimensions 883-80 $3,360.00
MSA-A-36 ANI/DNIS 883-80 $840.00
MSA-A-37 Fault Management #1 883-80 $840.00
MSA-A-39 Superset 700 Color Schemes 883-80 No Charge
MSA-A-40 ACD 2000 883-80 $3,360.00
MSA-A-41 MSDN Voice VI 883-80 $1,680.00
MSA-A-43 Networked ACD Option 883-80 $3,234.00
MSA-A-45 DSS/BLF 883-80 $840.00
MSA-A-46 Skill Based Routing ACD Option 883-80 $3,360.00
MSA-A-47 Desktop TAPI Support 883-80 No Charge
MSA-A-48 ACD 2000 Extended Agent Group 883-80 $3,360.00
MSA-A-49 Emergency Services (E-911) 883-80 $1,260.00
MSA-A-50 Peripheral Node Expansion 883-80 $1,370.00
MSA-A-51 XNET (Switched Networking) 883-80 $3,024.00
MSA-A-52 Q.SIG 883-80 $1,260.00
MSA-A-53 Voicemail Softkeys 883-80 No Charge
MSA-A-54 ACD Real Time Events Option - SX2000 883-80 $3,360.00
MSA-A-61 CLASS Software (Station Side) 883-80 $2,520.00
MSB-A-07 ACD 2000 Package 5 Agents 883-80 $3,360.00
MSB-A-08 CTI Bundle 883-80 $2,520.00
MTCL-A-10 Mitel Traffic Capacity Level 10 (180 Connections) 883-80 $2,520.00
MTCL-A-15 Mitel Traffic Capacity Level 15-230 Connections 883-80 $3,360.00
MTCL-A-20 Mitel Traffic Capacity Level 20 (640 Connections) 883-80 $2,520.00
MTCL-A-30 Mitel Traffic Capacity Level 30 (760 Connections) 883-80 $6,720.00
MTCL-A-31 Mitel Traffic Capacity Level 31 (640 Connections) 883-80 $6,720.00
MTCL-A-32 Mitel Traffic Capacity Level 32 (860 Connections) 883-80 $6,720.00
MTSP-A-10 TAPI Service Provider 1-10 Users 883-80 No Charge
MTSP-A-20 TAPI Server Provider 11-20 Users 883-80 $504.00
MTSP-A-40 TAPI Server Provider 21-40 Users 883-80 $504.00
MTSP-A-60 TAPI Service Provider 41-60 Users 883-80 $336.00
MTSP-A-80 TAPI Service Provider 61-80 Users 883-80 $336.00
ACD AGENTS
54000320 ACD 2000 6-25 Agent Package 883-80 $7,560.00
54000321 ACD 2000 6-50 Agent Package 883-80 $13,860.00
54000322 ACD 2000 6-100 Agent Package 883-80 $20,160.00
54000323 ACD 2000 6-350 Agent Package 883-80 $27,720.00
MACL-A-005 Agents 1-5 883-80 $3,360.00
MACL-A-010 Agents 6-10 883-80 $2,520.00
MACL-A-015 Agents 11-15 883-80 $2,520.00
MACL-A-020 Agents 16-20 883-80 $1,680.00
MACL-A-025 Agents 21-25 883-80 $1,680.00
MACL-A-030 Agents 26-30 883-80 $1,260.00
MACL-A-035 Agents 31-35 883-80 $1,260.00
MACL-A-040 Agents 36-40 883-80 $1,260.00
MACL-A-045 Agents 41-45 883-80 $1,260.00
MACL-A-050 Agents 46-50 883-80 $1,260.00
MACL-A-060 Agents 51-60 883-80 $1,260.00
MACL-A-070 Agents 61-70 883-80 $1,260.00
MACL-A-080 Agents 71-80 883-80 $1,260.00
MACL-A-090 Agents 81-90 883-80 $1,260.00
MACL-A-100 Agents 91-100 883-80 $1,260.00
MACL-A-150 Agents 101-150 883-80 $1,680.00
MACL-A-200 Agents 151-200 883-80 $1,680.00
MACL-A-350 Agents 201-350 883-80 $4,200.00
MAIACL-A-04 ACD Agents - Group of 4 883-80 $1,260.00
MAIACL-A-08 ACD Agents - Group of 8 883-80 $1,260.00
MSA-A-15 MSDN Voice I 883-80 $1,680.00
SX-2000 CONTROL AND PERIPHERAL CARDS
9400-300-301-NA Fiber Interface Module (FIM) 883-80 $384.00
9400-300-308-NA DSU Slot FIM Carrier 883-80 $840.00
9400-300-315-NA Multi-Mode Extended FIM 883-80 $1,531.00
9400-300-316-NA Single Mode Extended FIM 883-80 $1,837.00
9401-000-024-NA Music on Hold Paging Unit (DNIC) 883-80 $231.00
MC320FA ONS CLASS Line Card 883-80 $1,999.00
MC321AC OPS Line Card (8 Circuits) 883-80 $2,251.00
MC323BA COV Line Card (12 Circuits) 883-80 $3,007.00
MC330AB DNIC Line Card (16 Circuits) 883-80 $1,512.00
MC340BA LS/GS Trunk Card (8 Circuits) 883-80 $2,184.00
MC341CA DID/Loop Tie Trunk Card (4 Circuits) 883-80 $1,680.00
MC342BB E&M Tie Trunk Card (4 Circuits) 883-80 $1,495.00
MC380AA DTMF Receiver Card (16 Circuits) 883-80 $2,268.00
MC606AB Mass Storage Expander Card 883-80 $2,520.00
CONSOLES
9133-000-020-NA Superconsole 2000 ; Shrinkwrap version 883-80 $2,520.00
9189-000-400-NA Superconsole 1000 for SX2000 - Light Grey; Back Lit 883-80 $1,680.00
9189-000-401-NA Superconsole 1000 for SX2000 - Dark Grey; Back Lit 883-80 $1,680.00
9189-888-001-NA Console Handset Amplifier with Volume Control 883-80 $87.00
R2 NODES/CARDS
50001272 3300 R2 NSU (110V) 883-80 $2,500.00
MC271AA SX-2000 E1 R2 Dual Link Card 883-80 $2,520.00
R2 SOFTWARE OPTIONS
9400-800-500-NA R2 Node Software Upgrade 883-80 $840.00
R2 SPARES
9125-271-000-NA R2 Card Application CD-Rom Software 883-80 $840.00
MW404AA Cable RJ45 to 2 X BNC 883-80 $126.00
SPARE COMPONENTS
50000332 Superconsole 2000 Software CD (Rel.1) 883-80 $1,100.00
50002376 Peripheral Node Door FRU 19 (QTY 2)" 883-80 $295.00
50004538 SX2000 Control/Per Node III Door FRU 883-80 $295.00
9125-100-101-NA CTU Cable for Upgrades 883-80 $59.00
9125-100-102-NA SX-2000 RSD Drive Hardware Mounting Kit 883-80 $168.00
9125-100-106-NA Peripheral Cabinet Interconnect Cable (15 Ft) 883-80 $88.00
9133-000-010-NA Console Keypad for Superconsole 2000 883-80 $1,900.00
9133-000-030-NA Clear Key Caps for Superconsole 2000 883-80 $20.00
9150-500-399-NA RSD Blank Disks (5 Pack) 883-80 $504.00
9180-305-000-NA System Fail Transfer Unit (6 Circuit) 883-80 $748.00
9180-EXT-000-NA COV Loop Extender 883-80 $1,230.00
9189-048-001-NA Console Handset Curly Cord (Grey) (Qty 10) 883-80 $95.00
9400-200-119-NA Peripheral Interconnect Card 883-80 $840.00
9400-200-144-NA Cabinet Stacking Brackets 883-80 $420.00
9400-200-158-NA Micro Light Cabinet (110V) (AC) 883-80 $3,864.00
9400-200-200-NA Power Module Redundant 883-80 $1,680.00
9400-200-301-NA Peripheral/DSU Resource Card 883-80 $1,344.00
9400-200-303-NA Peripheral Slot FIM Carrier Card 883-80 $840.00
9400-200-304-BA Superset Hub Unit 883-80 $2,520.00
9400-200-310-NA Doors for Control/Peripheral Nodes (Pkg. of 2) 883-80 $227.00
9400-300-201-NA Power Supply (DC) Control Node 883-80 $840.00
9400-300-204-NA Assembly Power Supply 883-80 $766.00
9400-300-302-NA Quad Fim Carrier 883-80 $612.00
9400-300-306-NA Hard Disk Drive 883-80 $1,305.00
9400-300-312-NA Control Resources Card III 883-80 $840.00
9400-800-201-NA Power Distribution Unit (AC) 883-80 $437.00
MA217AA CEPT Interface Assembly 883-80 $420.00
MA218AA DS1 Interface Assembly 883-80 $420.00
MC215AD Main Control IIIe Card 883-80 $6,720.00
MC243BA Circuit Switch Matrix II Card 883-80 $2,520.00
MC312AB Peripheral Switch Control II Card 883-80 $1,680.00
MK191AA RSD Drive Upgrade Kit 883-80 $1,260.00
MP912BA Power Converter (DC) 883-80 $1,680.00
MP914AA Power Converter (AC) 883-80 $1,260.00
PROGRAM: SX-2000 NETWORKING PACKAGES
52000160 Network Redundant Package (AC) 883-80 $38,640.00
52000272 Network Program LW33 Software Upgrade via OPSMAN 883-80 $2,940.00
52000320 Network Redundant Medium Package (AC) 883-80 $28,224.00
52001141 Network Program LW31/32 to LW33 Upgrade 883-80 $2,940.00
52001143 Network Program LW26/27/28 to LW33 Upgrade 883-80 $5,880.00
52001144 Network Program LW29/30 to LW33 Upgrade 883-80 $4,620.00
54000150 Network ACD Software Package 883-80 $3,024.00
54000260 Network MNRD 30 Software Bundle 883-80 $1,260.00
54000261 Network MNRD 10 Software Bundle 883-80 $840.00
54000262 Network MNRD 60 Software Bundle 883-80 $1,680.00
MFRD-A-42 48 Station Software Package 883-80 $1,008.00
MFRD-A-44 96 Station Software Package 883-80 $1,680.00
PROGRAM: SX-2000 HARDWARE UPGRADE
MK118AA 883-80 $1,121.00
MK119AA 883-80 $1,121.00
MK125AA 883-80 $1,121.00
MK139AA 883-80 $1,121.00
PROGRAM: SX-2000 HARDWARE UPGRADE FOR OPS MGR
MK312AA CRCIII Upgrade Kit 883-80 $500.00
PROGRAM: SX-2000 SOFTWARE MIGRATION
52001142 LW31/32 to LW33 Software Upgrade 883-80 $5,880.00
MK082DA LW 29/30 to LIGHTWARE 33 Software Upgrade 883-80 $9,240.00
MK083BA Answer Plus To ACD 2000 Upgrade 883-80 $2,520.00
MK083DA LW 26/27/28 to LIGHTWARE 33 Software Upgrade 883-80 $11,760.00
MK192AA SX-2000 Hard Disk Drive Upgrade 883-80 $840.00
PROGRAM: SX-2000 H/W UPGRADE FOR S/W MIGRATION
MK082BD 883-80 $1,121.00
PROGRAM: SX-2000 TO 3300 ICP UPGRADE CARD
50001856 883-80 $2,100.00
ISDN BRI KITS
50001274 3300 BRI NSU (NA) 883-80 $5,200.00
ISDN NODES/CARDS
9125-100-269-NA PRI Euro Hardware Package 883-80 $2,520.00
9125-100-270-NA PRI NA Hardware Package 883-80 $2,520.00
MB160AAA Dual Link PRI Card 883-80 $2,088.00
ISDN SOFTWARE OPTIONS
9125-070-011-NA Euro ISDN PRI Card Release 6 Application Software 883-80 $840.00
9125-070-012-NA ISDN PRI Card Release 6 Application Software 883-80 $840.00
9125-501-001-NA ISDN Min/Max Software Option for the PRI card 883-80 $1,260.00
9125-501-002-NA ISDN Auto Min/Max Software Option for the PRI card 883-80 $252.00
9125-501-003-NA ISDN NFAS Software option for PRI card 883-80 $840.00
9125-501-004-NA ISDN D-Channel Back up software option for the PRI card 883-80 $420.00
9125-501-005-NA ISDN Remote LAN Access software option for PRI card 883-80 $3,024.00
9125-501-055-NA SX-2000 ISDN PRI Card Remote LAN Access Software Kit 883-80 $3,360.00
9400-700-331-NA ISDN Auto Min/Max option 883-80 $252.00
9400-700-408-NA ISDN Gateway Software Package - Rls. 4 883-80 $840.00
9400-700-416-NA Remote LAN Interface Software Option 883-80 $3,024.00
9400-700-417-NA Min/Max Software Option 883-80 $1,260.00
9400-700-419-NA Dual Link Access Software Option 883-80 $3,740.00
9400-700-420-NA Three Link Access Software Option 883-80 $5,610.00
9400-700-421-NA Four Link Access Software Option 883-80 $7,321.00
9400-700-422-NA Network Facility Assoc. Signaling (NFAS) Software 883-80 $813.00
9400-700-423-NA ISDN D-Channel Backup SW option 883-80 $420.00
9400-700-431-NA ISDN Network Gateway 2 - 3 link upgrade 883-80 $3,696.00
9400-700-432-NA ISDN Network Gateway 2 - 4 link upgrade 883-80 $6,216.00
9400-700-433-NA ISDN Network Gateway 3 -4 link upgrade 883-80 $2,520.00
9400-700-434-NA ISDN Network Gateway Software Release 6 883-80 $840.00
9400-700-435-NA SX-2000 ISDN Network Gateway QSIG Software Option 883-80 $1,260.00
ISDN SPARES
9400-300-310-NA FIM Carrier Card 883-80 $1,008.00
9400-700-301-NA Application Fiber Controller W/FIM 883-80 $3,306.00
9400-700-314-NA MVIP Cable 883-80 $140.00
9400-700-322-NA Classic Motherboard Replacement Kit 883-80 $4,654.00
MC270AA SX-2000 ISDN PRI Card 883-80 $4,200.00
PROGRAM: ISDN UPGRADES
52000710 883-80 $2,095.00
NETWORK AND SYSTEMS MANAGEMENT
OPS MANAGER SOFTWARE
50003963 OPS Manager Network Software 883-80 $10,080.00
50003964 OPS Manager System Software 883-80 $4,200.00
OPS MANAGER OPTIONS
9148-000-037-NA Directory Services Application Software 883-80 $4,200.00
9148-000-040-NA OPS Manager Network Option 883-80 $5,880.00
SX-2000 MANAGEMENT OPTIONS
9148-000-025-NA Network Node Full Management Software Package 883-80 $2,520.00
9148-000-032-NA Remote Node Management Package 883-80 $1,260.00
MSDN NETWORK RESOURCE DIMENSIONS
MNRD-A-02 MSDN Network Resource Dimension 2 (2 PBXS) 883-80 No Charge
MNRD-A-03 MSDN Network Resource Dimension 3 (3 PBXS) 883-80 $420.00
MNRD-A-04 MSDN Network Resource Dimension 4 (4 PBXS) 883-80 $420.00
MNRD-A-05 MSDN Network Resource Dimension 5 (5 PBXS) 883-80 $420.00
MNRD-A-10 MSDN Network Resource Dimension 10 (6-10 PBXS) 883-80 $420.00
MNRD-A-30 MSDN Network Resource Dimension 30 (11-30 PBXS) 883-80 $840.00
MNRD-A-60 MSDN Network Resource Dimension 60 (31-60 PBXS) 883-80 $840.00
OPS MANAGER UPGRADES
52001564 OPS Manager 6.x to 7.1 Standard upgrade 883-80 $150.00